Privacy Policy
Effective date:
September 19, 2026
Business:
Houston Cabinet Makers / Madera Group, Inc., 109 Spooner St, Pasadena, TX 77506
Website:
https://houstoncabinetmakers.com
Overview
This Privacy Policy explains how we collect, use, share, and protect information when you interact with Houston Cabinet Makers, including our website and our Shop SMS text messaging program (powered by Twilio), including the automated Shop-AI line +1 (832) 905-9845 and related operational texts.
Information we collect
We may collect name, email, phone number, business/project details you provide; information you send by form, phone, email, or text (including photos); and limited technical data (IP, browser/device, pages viewed).
SMS / text messaging (Shop SMS)
If you opt in (texting START/JOIN/YES or any first message to Shop-AI, checking an SMS consent box, or expressly requesting SMS during a call/in-person), we use your mobile number for transactional/informational messages about quotes, orders, shop status, appointments, photo acknowledgements, and related customer service.
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Consent is not a condition of purchase.
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Message frequency varies.
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Message and data rates may apply.
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Reply STOP to cancel (one-time confirmation may follow).
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Reply HELP for help, or contact us below.
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Carriers are not liable for delayed or undelivered messages.
How we use information
To provide quotes/services, fulfill orders, communicate (including SMS), improve operations, and comply with law.
How we share information
We do not sell your personal information. We do not sell, rent, or share mobile phone numbers with third parties or affiliates for their marketing. We share only as needed with service providers who help us operate, including Twilio (and related messaging infrastructure) to deliver SMS and process opt-in/opt-out; and payment, shipping, email, analytics providers as applicable; or when required by law.
Your choices
Request access, correction, or deletion; stop SMS by replying STOP.
Security / Children / Changes
Reasonable safeguards. Services for adults 18+. We may update this policy; effective date changes when we do.
Contact
Madera Group, Inc. / Houston Cabinet Makers, 109 Spooner St, Pasadena, TX 77506
Phone: 713-575-8798 or 1-888-828-1088
Email: office@maderainc.com or cisco@maderainc.com
Web: https://houstoncabinetmakers.com
Terms & Conditions
Effective date:
September 19, 2026
Business:
Houston Cabinet Makers / Madera Group, Inc., 109 Spooner St, Pasadena, TX 77506
Website:
https://houstoncabinetmakers.com
Agreement
By using our website, requesting services, or opting into Shop SMS, you agree to these Terms and our Privacy Policy at https://houstoncabinetmakers.com/privacy-policy
Shop SMS program
Transactional SMS for quotes, order/shop updates, scheduling, photo acknowledgements, and related notices via Shop-AI +1 (832) 905-9845 and related operational lines.
Opt-in
Text START/JOIN/YES or first message to Shop-AI; or provide mobile number with affirmative SMS agreement on a form/call/in person.
Example CTA:
By providing your mobile number and checking this box / texting START, you agree to receive SMS from Houston Cabinet Makers Shop about quotes, orders, and shop updates. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Privacy: https://houstoncabinetmakers.com/privacy-policy Terms: https://houstoncabinetmakers.com/terms-and-conditions
Opt-out and help
Reply STOP to unsubscribe. Reply HELP for help. Support: 713-575-8798 or 1-888-828-1088 · office@maderainc.com or cisco@maderainc.com
Messaging terms
Message frequency varies. Msg & data rates may apply. Delivery not guaranteed. We use Twilio to send/manage SMS; your number and related metadata may be processed by Twilio solely to provide messaging.
Acceptable use / Services / Disclaimer / Liability / Governing law
No spam/harassment/unlawful use. Quotes subject to confirmation. Sites/SMS as-is to extent permitted by law. Max extent permitted: no liability for carrier delays or consequential damages. Texas law.
Contact
Same as Privacy. Privacy Policy: https://houstoncabinetmakers.com/privacy-policy